Privacy Policy
Welcome to Kooki ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Kooki ("App"). Kooki provides professional image processing and editing tools.
By downloading and using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide to Us:
- Account Information: Your name, username, and email address when you register an account.
- Customer Support: Information you provide when contacting us for support (e.g., email content).
Information Automatically Collected:
- Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
- Usage Statistics: Information about how you use the App, features accessed, and time spent.
- Crash Logs: Error reports to help us improve App stability.
- Location Data: Precise or approximate location data, ONLY if you explicitly grant permission.
Cookies: We use Cookies and similar technologies (which may include Web Beacons) to handle user login sessions and store user preferences.
2. Image and Photo Data
- Processing: We process images you select. This processing happens locally on your device by default unless a cloud feature is explicitly requested.
- No Biometrics: We DO NOT perform facial recognition, collect biometric data, or store face templates.
- Data Retention: If an image is processed on our servers (only upon request), it is generated once and deleted immediately after processing.
- No Training: Your photos and images are NOT used to train our AI models or for marketing purposes.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the App's functionality.
- To personalize your experience.
- To improve our services through analysis of usage data.
- To ensure the security of our App and users.
- To provide customer support.
- To comply with legal obligations.
We DO NOT sell your personal information to third parties.
4. Information Sharing and Disclosure
We share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share data.
- Service Providers: We may share data with trusted third-party vendors who process data on our behalf (subject to strict confidentiality).
- Legal Requirements: To comply with laws, regulations, or legal requests.
- Protection of Rights: To protect the rights, property, or safety of Kooki, our users, or others.
- Cross-Border Transfers: Data may be transferred internationally. We utilize Standard Contractual Clauses (SCCs) to ensure data protection during these transfers.
5. Data Security
We implement robust security measures, including encryption of data during transmission and storage, strict access controls to personal data, and regular security audits and backups.
6. Data Retention
- Account Information: Retained as long as your account is active.
- Deletion: If you delete your account, your data will be deleted or anonymized within 30 days.
- Usage Data: Retained for up to 12 months for analytics.
- Support Data: Retained for 6 months.
7. Your Rights
Depending on your jurisdiction, you have the right to access, correct, or delete your personal information, restrict processing, or withdraw consent. To exercise these rights, please contact us. We will respond to your request within 5 business days.
8. Children's Privacy
This App is intended for users aged 17 and older. We do not knowingly collect personal information from children under 17. If we discover we have collected information from a child under 17, we will delete it immediately.
9. Governing Law and Dispute Resolution
This policy is governed by the laws of the location of our main business operations. Any disputes arising from this policy shall be resolved through binding arbitration.